In social club to fix your Oculus headset, you would need to install the software. Even so, some users can't even complete the software installation process. Some are getting stuck and the Oculus software won't install. Some receive the following error messages:

  • Bank check Connectedness: Lamentable, we encountered an fault during installation. Please bank check your connection and effort running Oculus Setup again.
  • Tin can't reach Oculus service.
  • Restart Computer: Deplorable, we encountered an mistake during installation. Delight cheque your connectedness and attempt running Oculus Setup again.

If this Oculus software not installing issue is besides plaguing you, don't worry. Below are some fixes y'all can endeavor.

  1. Perform a clean reinstall
  2. Disable the Windows Firewall
  3. Bank check for Windows updates
  4. Update your device drivers
  5. Repair corrupted system files
  6. Contact the support team

Perform a make clean reinstall

If an installation has failed, the most straightforward fashion is to perform a clean reinstall. To do this, follow the instructions below.

The screenshots below come from Windows ten. If y'all're running Windows 11, your screen will await slightly different.

  1. On your keyboard, press the Windows + R keys simultaneously to open the Run box.
  2. Type or paste appwiz.cpl and hit Enter.

    how to uninstall an app

  3. Locate the Oculus app. Right-click and select Uninstall.
  4. When a prompt appears, click Yes to proceed.
  5. When the Oculus app loads, Click Uninstall within the app and wait for the uninstall to complete.
  6. Once the procedure is finished, navigate to C:/ProgramFiles. And then detect the Oculus folder. Right-click it and select Delete.

    reinstall Oculus software

  7. Restart your PC.

Then follow the steps below to reinstall Oculus software:

  1. Become to Oculus software download page.
  2. Click on the DOWNLOAD SOFTWARE push button to download the executable file.
  3. Double-click on the file and follow the on-screen instructions to install the latest version of the Oculus software.

If your install was stuck, you should endeavor installing information technology on a different system drive, which has sufficient free disk (To be expected, it should be no less than x GB. ). Follow the steps below.

  1. On your keyboard, press the Windows logo + R keys simultaneously to open up the Run box.
  2. Enter the post-obit path: [drive]:\Users\(Username)\Downloads\OculusSetup.exe/drive=[new arrangement drive]

    Replace [bulldoze] with the letter of the drive where Oculus was downloaded to.
    Replace [new system drive] with the letter of the new drive you'd like to install Oculus to.

    Examples:
    C:\Users\Sammi.Liu\Downloads\OculusSetup.exe /drive=D

Striking Enter and the Oculus app volition then open and attempt to install the app on the new bulldoze y'all've called.

If yous're not sure your username, follow the steps beneath to discover it.

  1. On your keyboard, press the Windows logo + R keys simultaneously to open the Run box.
  2. Type cmd and hit Enter.

  3. Then you'll be able to see your username.

Still, if a reinstallation doesn't piece of work for you, try the next set up below.

Disable the Windows Firewall

Windows Firewall protects your PC from malware attacks. Simply information technology's likewise known to block the setup's ability to connect to Oculus servers. To forestall this from happening, endeavour temporarily disabling the Windows Firewall by post-obit the steps beneath.

The screenshots below come from Windows 10. If you lot're running Windows 11, your screen will wait slightly different.

  1. On your keyboard, press theWindows logo + R keys simultaneously to invoke the Run box.
  2. Blazon or pastecontrol firewall.cpl and hitting Enter.

    disable windows firewall

  3. ClickTurn Windows Defender Firewall on or off.

    disable windows firewall

  4. SelectTurn off Windows Defender Firewall (non recommended)for Domain network, Individual Network and Public network. Then clickOK.

    disable windows firewall

If you have antivirus software installed, besides brand sure to disable information technology earlier you effort to install Oculus software.

This may put you at greater hazard for malware attacks. To be advised, don't visit any unknown websites. If that doesn't solve your issue, echo the similar steps to plough on your firewall and antivirus.

For users who receive a message saying Cheque connection, you should troubleshoot your network. Restart your PC and reconnect. If necessary, try to update your network driver to fix your net connectedness problems.

Bank check for Windows updates

Windows updates usually come with bug fixes and bring new features. When you fail to install Oculus software, try installing Windows updates. This may exist the best shot you tin can have without much troubleshooting. Follow the steps below to practise and so.

On Windows 10

  1. In the Search box, blazon incheck for updates. ClickCheck for updatesfrom results.

    how to download and install Windows updates

  2. Click on theCheck for updatestab. If there are whatever updates available, it'll automatically kickoff to download and install it. Simply wait for it to consummate and y'all should be asked to restart your reckoner.

On Windows eleven

  1. On your keyboard, press theWindows logo + I keyssimultaneously to open up Settings.
  2. ClickWindows Update.

  3. ClickCheque for updates. Then Windows volition start downloading the updates if they are bachelor.

  4. When the process is finished, clickRestart nowto restart your PC. Or you lot canSchedule the restart.

Update your device drivers

Side by side you would demand to check if your device drivers are up-to-date. Using outdated drivers, especially outdated graphics drivers can cause a wide range of problems and errors. To troubleshoot your installation failure event, you should update your drivers.

You tin do it manually by going to the Device Manager, correct-click your device one by ane and select Update driver. Or you can caput to your device manufacturers' websites to download and install the latest drivers for your system.

Just if you don't take the time, patience, or calculator skills to update drivers manually, you tin, instead, do information technology automatically with Driver Easy. It's an automatic driver updater that helps you observe any outdated drivers, then download and install the latest drivers for your system. With Commuter Easy, yous don't demand to waste your time hunting for driver updates.

  1. Download and install Driver Easy.
  2. Run Driver Easy and click theScan At present push. Driver Piece of cake will and so scan your computer and detect any problem drivers.

  3. Click Update All to automatically download and install the right version of all the drivers that are missing or out of date on your organization.

    This requires the Pro version which comes with full support and a 30-twenty-four hours money back guarantee. Y'all'll exist prompted to upgrade when you lot click Update All. If y'all don't want to upgrade to the Pro version, you can also update your drivers with the FREE version. All you demand to do is to download them one at a time and manually install them.

  4. One time your drivers are updated, reboot your PC for the changes to take effect.

If y'all demand assistance, please contact Driver Easy's support team atsupport@drivereasy.com.

Repair corrupted organisation files

If your trouble persists afterward driver updates, it'south high time you check if you have whatsoever missing or corrupted organisation files by running a full scan. You can utilise the System File Checker tool (sfc /scannow) to wait for whatever critical system issues, merely most of the time it only scans major files and may miss pocket-sized issues.

In this instance, you would need to use a more powerful tool to repair your organization, and we recommend Reimage. It is an avant-garde PC repair tool that scans your PC, detects the outcome and solves them automatically, without losing whatever of your data.

  1. Download and install Reimage.
  2. Open up Reimage and information technology volition run a free scan of your PC and requite y'all a detailed written report of your PC condition. This will take a few minutes.
  3. If Reimage detects any issues on your PC, clickSTART REPAIR to start the repair process.

    Reimage START REPAIR

When the process is complete, restart your PC and check if your problem is solved.

The repair is bachelor with the paid version of Reimage which comes with a 60-24-hour interval money-back guarantee. If you run into whatsoever issues while using Reimage, experience free to contact their support team.

Contact the back up team

If you seem to have tried everything and the setup still fails, try reaching out to the back up squad past creating an Oculus Support ticket. Make sure you include the setup log file too as a detailed description of your PC specs and all the steps you have taken to resolve the issue yourself.

How to get logs for bug reports

To wait for the OculuSetup.log file on Windows 10 or 11, and upload information technology to your ticket, follow the steps below.

  1. On your keyboard, press the Windows logo + R keys simultaneously to open the Run box.
  2. Type or paste %LOCALAPPDATA%\Oculus\ and press Enter.

  3. And then find the OculusSetup.log file. If you tin can't see it, brand sure you select View. Then bank check the box next to File name extension and Hidden detail.
    (If you're on Windows 11, click View, select Show, and tick File proper noun extensions > Hidden items. )


    Windows ten


    Windows 11

How to check your PC specs

To check your specifications on Windows 10 or eleven, follow the instructions below.

On Windows 10

  1. On your keyboard, printing the Windows logo + I keys simultaneously to open Settings.
  2. Select Organization.

  3. Select About from the left sidebar. Then look for the section Device Specifications and Windows Specifications. Now you can re-create your specifications.

On Windows xi

  1. On your keyboard, press the Windows logo + I keys simultaneously to open Settings.
  2. Select System from the left sidebar. Scroll downwardly and click About.

  3. Scroll downward to the section Device specifications and Windows specifications. Then you tin can re-create the info.

And then these are the steps you lot tin can take to fix the Oculus software not installing issue. Hope yous could finally apply this make new device for your gameplay. If you have any ideas or questions, do not hesitate to go out us a comment beneath.

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